[Resolved]  PayUMoney — my payments deposits are getting cancelled

My payments deposits are getting canceled from the past 4 days.
A payment deposit with ref id[protected] and ref id[protected] has been canceled.
Whereas they were supposed to be deposit on 10th and 11th april.

When i tried to look for support or help.
It simply does not allow manual scripts.

And the automatic scripts says that the payment will be deposited on 10th and 11th april.

Today is 14th april, i have ni clue when the payment will be received nor i can connect payumoney team.

I have been a part of their service for past 3 years. But this is something where a customer looses interest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 24, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
PayUMoney Customer Care's response
Hi Rahul,

As checked, the transaction given above are already settled in your bank account. If you have any further please reach out to us via help.payu.in

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information