[Resolved] Payumoney — no refund of dropped transaction
Haharshit udainiya on Jan 2, 2018
Sir i have done transaction with my debit card and the transaction were failed but the amount was debited from the account and not refunded back yet. My payment id[protected] and date/time[protected]:19:07.0 and i am not able to contact customer care so sir please do something about it and kindly refund my money that i can able to pay my university fee.
Complaint marked as Resolved Mar 17, 2018
[Jan 02, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Feb 14, 2018
We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.
Alternately for any more assistance, you can also contact us at firstname.lastname@example.org or just create a ticket at our end through https://www.payumoney.com/support.html
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