[Resolved] PayUMoney — no refund of dropped transaction

harshit udainiya

from Lucknow, Uttar Pradesh

Website:

www.payumoney.com/webfront/index/degreelongowal

Sir i have done transaction with my debit card and the transaction were failed but the amount was debited from the account and not refunded back yet. My payment id[protected] and date/time[protected]:19:07.0 and i am not able to contact customer care so sir please do something about it and kindly refund my money that i can able to pay my university fee.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 17, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU