[Resolved] PayUMoney — no resolution, no support. | |||||
Hello, I 've contacted payumoney for the bank verification and for the amount which got struck with them for the initial payments done from the website. We've verified the bank account from our end with their process, still there is no update regarding this. I ve tried calling them, no response. I've mailed to the same thread to call back or to respond with the resolution. Still no response! I kindly request you to contact us and resolve the problem right away. Was this information helpful? | |||||
Mar 16, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 PayUMoney Customer Care's response Hi Sree, We are here to help you with your issue. Please share your MID with our team at [protected]@payumoney.com and they shall assist you further at the earliest. Regards, Team PayU | |||||
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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[protected]
6/2/2019
Payumonay.20, 000
Mukesh Kumar Tiwari
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU