[Resolved] PayUMoney — non credit of payment made online

pomly bansal

from Jalandhar, Punjab

Address:	House no 5796 B Sector 38 west Chandigarh, Chandigarh, Punjab, 160014
Website:	ESampark Chandigarh

I made payment of property tax on 24.04
2018 in the name of pomly of rs. 1240. Payable to chandigarh adminstration. Transaction was made through your payment gateway and id no is 965107. Mc chandigarh has sent notice for not depositing property tax of this amount. Please take up matter with the concerned dept and necessary credit be allowed.
Please see the payment id no 965107 and to whom the credit has been made.

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Jun 15, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU