[Resolved] PayUMoney — not received balaji darshan ticket, amount already debited

Montu01

from Bengaluru, Karnataka

Address:

560045

Tish both balaji site and payment gateway payumoney is face and fraud site, cheating people, i am going to raise it to law minister site.

Hey user,
Thank you for shopping with us! Your transaction with www.mybalaji.in was successful.
Order amount rs 1600.00
Payment id [protected]
Merchant order id ltev3mjn
Order date & time september[protected]:29:15 pm
Merchant transaction identifier ltev3mjn
Best regards,
www.mybalaji.in

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Oct 10, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

PayUMoney Customer Care's response Hey,

Please note that this is a successful transaction via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

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Comments

Manishraj9

from Mumbai, Maharashtra

I have paid ₹15298.58 to PayUMoney through google pay as it is portal through which my college fee is paid and now they have neither refunded it nor have been submitted to college. It have been deducted on 28August and due to their mistake i will be unable to vote in student election conducted on 12th September.

PayUMoney Customer Care's response, Sep 10, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU