[Resolved] PayUMoney — Not settling my money

omkarpote

from Pune, Maharashtra

Address:	Delhi
Website:	payumoney.com

Dear Payumoney you did not have any problem for small transactions, but as soon as I started receiving big amount you haulted my settlement ? why ?
out of three transactions only one transaction is flagged by Payumoney
but what about settlement of rest of the transactions ?
I did submit the receipt as well as customer details and even after two days you haven't responded.
I am a student and 77, 000 is huge amount for me . I f don't settle I will not have any other option than suicide

Ticket number - OK[protected]

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Feb 3, 2021

Complaint marked as Resolved

payumoney support on consumercomplaints and twitter helped me alot to solve the issue, thank you !

PayUMoney customer support has been notified about the posted complaint.

Jan 17, 2021

Updated by omkarpote still I haven't got any human response from Payumoney
Such a pathetic service you guys are providing

Jan 17, 2021

Updated by omkarpote and you were supposed to solve it by 16 th jan

Verified Support

Jan 17, 2021

PayUMoney Customer Care's response Hi!

As checked, kindly ask your customer to acknowledge the email sent by our team and confirm the receipt of payment for further assistance.

Regards,
Team PayU

Jan 29, 2021

Updated by omkarpote Customer was supposed to get refund within 5-7 days . Still his account is not credited by refund amount.