[Resolved]  PayUMoney — online financial fraud

Dear team,

Pls help for me regarding online financial fraud my indusind bank a/c.

I am trying payumoney phone no.[protected] but not connect your payumoney contact no.

Already complaint cyber crime and bank.

My concern not share any otp and other information like card details in frauder.

Only call received no. +91 [protected] and verified my mobile no as phonepay customer care. After that amount deducted 8000/- (Payumoney)

Total amount visa pos txn debit dated 27/08/2020

As a request pls not process payment in payumoney and stop the transaction.

Frauder phone no. +91 [protected] till date working.

Pls help us and refund my money.

Thanks/regards,
Mahesh chandra bhagat
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Sep 10, 2020
Complaint marked as Resolved 
Dear Team, Pls help for me regarding online Financial Fraud my Indusind Bank A/c. I am trying Payumoney Phone no.0124-6793000 but not connect your Payumoney contact no. Already complaint Cyber Crime and Bank. My concern not share any OTP and other information like Card Details in Frauder. Only call received No. +91 9144025077 and verified my mobile no as phonepay customer care. After that amount deducted 8000/- (Payumoney) Total amount VISA POS TXN Debit Dated 27/08/2020 As a request pls not process Payment in Payumoney and stop the transaction. Frauder Phone No. +91 9144025077 till date working. Pls help us and refund my money. Thanks/Regards, Mahesh Chandra Bhagat
PayUMoney customer support has been notified about the posted complaint.
Sep 10, 2020
Updated by M.C. BHAGAT
Dear Team,

Pls help for me regarding online Financial Fraud my Indusind Bank A/c.

I am trying Payumoney Phone no.[protected] but not connect your Payumoney contact no.

Already complaint Cyber Crime and Bank.

My concern not share any OTP and other information like Card Details in Frauder.

Only call received No. +91 [protected] and verified my mobile no as phonepay customer care. After that amount deducted 8000/- (Payumoney)

Total amount VISA POS TXN Debit Dated 27/08/2020

As a request pls not process Payment in Payumoney and stop the transaction.

Frauder Phone No. +91 [protected] till date working.

Pls help us and refund my money.

Thanks/Regards,
Mahesh Chandra Bhagat
Sep 10, 2020
Updated by M.C. BHAGAT
Dear Team,

Pls help for me regarding online Financial Fraud my Indusind Bank A/c.

I am trying Payumoney Phone no.[protected] but not connect your Payumoney contact no.

Already complaint Cyber Crime and Bank.

My concern not share any OTP and other information like Card Details in Frauder.

Only call received No. +91 [protected] and verified my mobile no as phonepay customer care. After that amount deducted 8000/- (Payumoney)

Total amount VISA POS TXN Debit Dated 27/08/2020

As a request pls not process Payment in Payumoney and stop the transaction.

Frauder Phone No. +91 [protected] till date working.

Pls help us and refund my money.

Thanks/Regards,
Mahesh Chandra Bhagat
Verified Support
Sep 14, 2020
PayUMoney Customer Care's response
Hi!

We are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.

Further, we would advise you to never share confidential details like card no/card expiry date/CVV/OTP/internet password with anyone when you receive any unsolicited calls/SMS/IVR & email seeking for card activation/upgrade/rewards/refunds or any redemption. PayU will never ask for these details.

Regards,
Team PayU
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