[Resolved]  PayUMoney — online money transfer

Address:560097

Hi,
On 4th november 2019 i have done online recharge of rs. 325 for my tatasky id using payumoney, my axis bank account got debited immediately but money not credited to my tatasky account. The transaction no of the same is - inb/[protected]/payu.in. When i tried to reach customer support of payumoney, they have online chat support and its coming as invalid transaction no. There is no other way to contact their customer support team. Kindly help me to get my money.

Regards,
Rohini n
[protected]
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Jan 12, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
PayUMoney Customer Care's response
Hi,

We regret the inconvenience caused.

We would request you to share your PayU payment ID so that we can check with our team and assist you accordingly.

Regards,
Team PayU
Complaint comments 

Comments

My Merchant ID - 6660920
I have not yey received a single paisa as sttlement.
Even after repeated requests payumoney is not responding and not settling my accounts.

PayUMoney Customer Care's response, Dec 22, 2019
Verified Support
Hi,

We regret the inconvenience caused.

We wish to inform you that your pending settlement has been done on 19-12-2019 to your registered bank account. Please check and feel free to write back for any further assistance.

Regards,
Team PayU

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