[Resolved]  PayUMoney — Order not received from merchant

Address:Kodagu, Karnataka, 571236
Website:Individual

I paid rs. 2268 on 5th june through payumoney using my debit card.

Merchant name: yellow pages india

Payment id:[protected]

Merchant order id:[protected]

But merchant has sent parcel as cash on delivery. Meanwhile, the courier service men told that shipment is robbed. So, for i have not received parcel from merchant. Hence, i request you kindly to refund my amount.
Regards
Muralidhara hr
[protected]
[protected]@gmail.com
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Jul 27, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU
Complaint comments 

Comments

Payment ID:[protected]
Merchant Order ID:[protected]
Amount: Rs. 15, 144.00

Payment made at MBMC website for Property Tax.
MBMC website still shows outstanding.
PayUMoney Customer Care's response, Jun 22, 2017
Verified Support
Hi,

We would like to inform you that the TXN for the Payment Id 152531895 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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