PayUMoney — ordered mobile but not received yet from last 3 months

I have purchased a redmi note 4 mobile in offer price worth rs.2999/- on 24th may 2020. I pay the above said amount through payumoney to ankit jain from phonedeals.in but till today i not received my mobile and also their customer care service is not responding the issue. Please look at this matter and do take necessary action.

Bellow are transaction records -

Order amount rs 2999.00
Payment id [protected]
Merchant order id [protected]
Order date & time may[protected]:46:51 pm
Merchant transaction identifier [protected]

I also attached the screenshot of received mail.