[Resolved] PayUMoney — receipts not sent to email / neither generated | |||
I had done payments of my maintenance of vila jaipur to ashiana housing on 11/feb/2018. After payment i did not get the recipts which i need urgently. Send my the receipts of the reference at my email: [protected]@yahoo.com Date 11-feb-18 Narration [protected]-payuashianamaintenan Cheque/ref. No. [protected] Value date 11-feb-18 Withdrawal 3, 850.00 Was this information helpful? | |||
Mar 15, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 PayUMoney Customer Care's response Hi Amit, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - eeaeb937e65bc9f16158 in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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Kindly please inform the status of the refund im supposed to receive
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team