[Resolved] PayUMoney — Payment done but product not received
I want to inform you that I have ordered a Bajaj coolest TC 2007 cooler worth Rs.5850.60 from cosmoskraft and the payment was done through your website.I have ordered it on 18th April but till now not received my order.I have the message of transaction number and bill of my order which I am attaching to this. Please help me to get my money refund or get my order.
Was this information helpful?
Aug 14, 2021Complaint marked as Resolved
May 12, 2021
PayUMoney customer support has been notified about the posted complaint.
May 12, 2021PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant ([protected]@gmail.com) directly to get the status at their end.