[Resolved] PayUMoney — payment done through fake website balaj.in. kindly stop the payment

[Resolved] PayUMoney — payment done through fake website balaj.in. kindly stop the payment

D Donya from Chengalpattu, Tamil Nadu

We booked for tirumala darshan through balaj.in without knowing that it is fake website for tirumala devasthanam bookings. Merchant order id is ttd554116 and payment id is[protected]. Payment done for rs. 1545 at 06:33:48 pm on[protected]. Kindly stop the payment and reverse me the amount. Also kindly stop being the payment gateway for this type of fraud websites... Was this information helpful? No (0) Yes (0)
May 24, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 PayUMoney Customer Care's response Hey, Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end. Regards, Team PayU
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Raniprameela Vinagolu

from Mumbai, Maharashtra

I paid to book room for 2 members for one day i.e 15/04/19to16/04/19 but I could not availed it because I have gone alone and the hotel management refused to give room for single person though I 've paid for two members.please refund the amount Rs2400/- to my account.

Adhithya Somaraj

from Bhubaneshwar, Odisha

I am adhithya somaraj.I ordered for nokia8.1 on march 31 ₹29, 000.00, and i cancelled the order on the same day due to some financial issues.But the refund has not done till.now its being 4th week today.What should i do.Kindly please give the response.

PayUMoney Customer Care's response, Apr 26, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Adhithya Somaraj

from Bhubaneshwar, Odisha

Ŕīťīķ Ķūmāř Šīñhã

from Delhi, Delhi

My MID ID 6672968... I received my payment on 18th March but not settled in my bank account yet... I also verify or uploads my invoice document etc but no responses from payu...help please to depositing my money in my account soon... Afterall I will take law action in RBI or consumer court or with police... Please help

PayUMoney Customer Care's response, Apr 26, 2019

Verified Support

Hi,

Your concern has already been addressed over the email sent by you under the case number 05003625. We request you to revert to the same for any more help or support.

Regards,
Team PayU