[Resolved]  PayUMoney — payment not confirm by merchant

Address:Sagar, Madhya Pradesh, 470002
Website:www.djmsbpl.com

Sir i have done a payment on 16 sep 2018 of rs 700/- with payment id[protected] and merchant id djms[protected] to digamber jain yuvak yuvti parichaya sammelan seva samiti. My bank account debited but merchant says they had not received payment yet. So my form not submitted. Kindly do needful. Or refund my payment. So that i can reinnitiate my payment because last date is 30 september 2018
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Nov 1, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

I need receipt of my transaction. payment id[protected]. as i did not get any mail from your side which is very disappointing.
PayUMoney Customer Care's response, Oct 3, 2018
Verified Support
Hey,

Please note that this is a successful transaction via PayUmoney Payment Id - 210698677 at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

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