[Resolved] PayUMoney — payment not done

ankitji

from Gadarwara, Madhya Pradesh

Address:

Chhindwara, Madhya Pradesh, 480001

Sir i have pay electricity bil by payumoney
But payment is note done deducetd in my account

Transaction id: [protected]
Bank reference number: [protected]
Service number: [protected]
Consumer name: shri seyam kumar gulab chamar
Due date: 17-aug-17
Bill month: jul-2017
Bill amount: rs. 676.00
Payment type: regular
Bank name:
Payment mode:
Status: failure

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Oct 10, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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Comments

Nelakantaiah Nm

from Bengaluru, Karnataka

I have purchased the above mention Item amount Pay through PayUmoneyon 2nd jul 2017.Payment Id is[protected] Merchant Id is[protected] through net banking through you, But Item is not received, paid amount is 745=00

PayUMoney Customer Care's response, Aug 28, 2017

Verified Support

Hi,

We would like to inform you that the TXN for the Payment Id 154924989 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU