[Resolved]  PayUMoney — payment not received and no update even

Date - 21-september-2018
Transaction for inr|2000.0 to ibibo web pvt ltd has been completed successfully with reference id 94643313.
Your payment (Id-[protected]) of rs 2000.0 for test account is successful.

Last email from payumoney
Last mail from payu

Dear merchant,

Greetings from payu!

As we have checked, the said transaction has passed through test environment and this cannot be settled to your account.

We have initiated the refund on 28/09/2018 and it will take 3 to 5 business days for the refund to reflect in your customer card/account. (Excluding saturday and sunday)

Feel free to write to us for any additional help.

Regards,
Tapash
Payumoney team
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Nov 29, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
PayUMoney Customer Care's response
Hi Kamiya,

Your concern has already been addressed over the email sent by you under the case number 03635648. Revert to the same for any more help or support.

Regards,
Team PayU
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