[Resolved]  PayUMoney — payment not released, no settlements reached my bank payumoney pathetic service for merchants

Address:

Kolkata, West Bengal, 700032

I have been using payumoney for long time. Their worst problem which they do deliberately is collecting all the money at once and then trying to release it. NEFT with UTR [protected] REF NO CITIN[protected] was returned to them for some name mismatch, that was because they held all my money and then tried to release 61k at one go.

Now i have submitted them all details, they said it has been updated but again now they are showing me some NODAL dept, which they say are holding my payment and not releasing it. When last talked, one executive said within 24 hours it will be released after bank verification, now another said after 2 working days maximum. Its 2 working days and till now my payment is not released.

Not just 61, 000 but any other settlements done from 31st May are not settelled in my bank so far.

Now i must say i am an old merchant and there is nothing like verification because i have already verified myself year ago when i opened this merchant id. Payumoney is deliberately holding my funds and not releasing it and they dont care to do it even. I have been mailing them everyday but no positive response. Sharing the screenshot where you can see how the executive Neeraj says Nodal team will release the fund in 2 working days maximum and they will update me, but nothing till date.

I WANT ALL MY PENDING FUNDS TO BE RELEASED AND SETTLED TO MY BANK ACCOUNT.