PayUMoney — payment of rs.15786.28 on 10.03.2020

Address:ZION MATRICULATION HIGHER SEC SCHOOL SELAIYUR CHENNAI 600073

The above payment for a school has been made by axis bank account no [protected] through payumoney gateway on 10.03.2020. The transaction code for the above transaction is ecom pur/payu money/[protected]/100320/14:13. Though the amount has been debited from my account the school account has not been credited. Immediately i contacted my banker and raised a complaint. Being the last date for the school fee payment immediately i paidrs.15805.15 using my axis bank credit card though payumoney which was successful. Our banker immediately on receiving my complaint and gave a temporary credit of rs.15786.28. But latter on 17.06.2020 reversed the the temporary credit of rs.15786.28 transaction details as payumoney vatika towers sgr fl.
I request you please inform me that the status of above transaction whether
Successful or pending or failure to claim the refund either from the school or from the bank.

Thank you

G. Emayavaramban
Manager retired
Reserve bank of india
Chennai
Mobile:[protected]
Mail:g. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Apologies for the inconvenience.

Request you to share your registered number along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our team will assist you further with your concern.

Regards,
Team PayU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information