[Resolved] PayUMoney — payumoney - cuemath.com payment failed | |||
Both below transaction failed, however money got debited from sbi account. Transaction id: txn[protected] - failed Amount: 1944.00 Date:[protected]:32:46 Phone number: [protected] Transaction id: txn[protected] - failed Amount: 1944.00 Date:[protected]:39:34 Phone number: [protected] 29-mar[protected]mar-2018) to transfer Inb cue learn pvt ltd [protected]igadfkrdl6 1, 944.00 29-mar[protected]mar-2018) to transfer Inb cue learn pvt ltd [protected]igadfkrcg1 1, 944.00 Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 30, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team Verified Support Apr 04, 2018 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Further, your transaction id's [protected] has been processed for refund to your source account and the amount shall reflect within 3 to 5 working days (Excluding Saturday, Sunday and bank holiday). Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
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Failed transaction details:
Transaction ID: TXN[protected] - Failed
Amount: 1944.00
Date:[protected]:32:46
Phone Number: [protected]
Bank Reference no : [protected]IGADFKRCG1
Transaction ID: TXN[protected] - Failed
Amount: 1944.00
Date:[protected]:39:34
Phone Number: [protected]
Bank Reference no : [protected]IGADFKRDL6
We would like to inform you that the TXN 6866341053 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Further, your transaction id's 6866343229 has been processed for refund to your source account and the amount shall reflect within 3 to 5 working days (Excluding Saturday, Sunday and bank holiday).
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team