[Resolved]  PayUMoney — payumoney is a fraudddddddddd

I tried booking train tickets using payumoney and money (Rs2363) got deducted but the transaction failed and i didn't get the tickets. Ideally when the transaction fails, money should be refunded but payumoney deducted the money from my account. This is plain theft. Never ever use this payment gateway.

My transaction id is ctkt15334847. Refund my money.
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Nov 18, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details through our website https://help.payu.in.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

Transaction ID: ctkt15334847
Merchant Website: www.confirmtkt.com
Amount Paid: 2363.00
Order Date:[protected]:47:06
Customer Phone Number: [protected]
Email - aaditya.[protected]@gmail.com
Transaction performed using netbanking from icicibank
PayUMoney Customer Care's response, Oct 21, 2019
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Sir, yesterday I paid my Son's Examination Fee Rs.1313.60 to Karnataka Law Society ( VDRIT) Engineering College. Not received the receipt yet by mail. Payment Id[protected]. Pls send the receipt copy to [protected]@rediffmail.com

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