[Resolved]  PayUMoney — PayUMoney My payment settlement on hold

My payu merchant id Z7EqjI
We receive our first payment as a test on 12 Jul, 2021 and It is on hold from that day. you are playing email email with us to resolve this issue. If test payment is on hold, how can we proceed next and live with your payment gateway with you guys. how our customers payment will be handle by you guys. We find very unprofessional behaviour while doing this. you guys keep on asking same query over the email again and again.

Payment gateway is suppose to do payments and thats what not happening on your gateway. Solve it or say you can't do it. We are looking for another payment gateway just cuz of this.
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Aug 17, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. You need to raise your concern via help.payu.in or [protected]@payumoney.com and our respective team will assist you further with your query.
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