PayUMoney — payumoney not paying money to merchant

Address:Gurgaon, Haryana

@PayUmoney @PayUmoneyCare @gurgaonpolice Payumoney Complaint, Merchant ID : 6705475, payment id:[protected], Transaction Amt : RS 50, 000/-, Date : 24/04/2019. - No Phone is picked up, No issue resolved, What to to?
Vinod Ghanwani-[protected],

I apologise that I got into your trap.

With a company that answers at their convenience on mail and where there is no customer care number. Even when after finding grievance handling number from the policy page of the website and just dial directory, the numbers were not answered I realised that it would be a tough task to get the money from you.

Lastly I tried to refund the money to my client but there is no refund button displayed on my merchant app and merchant web dashboard.

WHAT IF I WOULD NOT BE ABLE TO PROVIDE ANY FURTHER DOCUMENTS?

WHERE WOULD THE MONEY GO? IN THAT CASE.

Please revert asap to settle the transaction.

Enclosed Email Communication.
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