PayUMoney — Payumoney Not verifying my profile documents for payment settlement

ApoioViewer

Website:

Payu.in

I was uploaded all documents on 13th may and it was showing it will take 2 business days after 3 days i was opened a ticket on 16th may then support asked me about documents of my transaction i was replied i m here for resolve my profile documents after they are not replying.
On 28th may they edited my ticket opening date but they forget to edit in conversation. I have 14k+ in my payumoney account.
My email : [protected]@gmail.com

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PayUMoney customer support has been notified about the posted complaint.

May 29, 2020

Updated by ApoioViewer Verify my account so i can receive my payment in my bank account

Verified Support

Jun 02, 2020

PayUMoney Customer Care's response Hi,

Apologies for the inconvenience.

As checked, our team has assisted you regarding your document approval query. Further, regarding your hold settlement request you to provide invoice and proof of delivery for the transaction put on hold on your ticket id FN[protected] and our team will assist you further with your concern.

Regards,
Team PayU

Jun 03, 2020

Updated by ApoioViewer I have requested to refund amount of suspicious transaction.

Jun 03, 2020

Updated by ApoioViewer You have refunded all my payments because of 1 suspicious transaction . And still settlement is not enable to my bank for my next transactions.