[Resolved] PayUMoney — payumoney refund for failed transaction on nestaway

[Resolved] PayUMoney — payumoney refund for failed transaction on nestaway

T TanmayRao27

I have paid to nestaway through upi and my payment gateway was payu. The amount 18500/- was debited from my account and is now stucked at your gateway. The payuid provided by the merchant is [protected]. This is very bad if any amount failed at your end needs to be auto credited to my account. The date of transaction is 1st dec 2019. Payuid - [protected] This amount has been received by you thats why it is debited from my account and was successfull. Please do not fraud the people. +2 photos Was this information helpful? No (0) Yes (0)
Dec 12, 2019 Complaint marked as Resolved Please provide your specific support information. It was failed at your gateway only and all all were deniying on this. PayUMoney customer support has been notified about the posted complaint. Verified Support Dec 09, 2019 PayUMoney Customer Care's response Hi, your payment via transaction ID [protected] has failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the source account. We appreciate your patience in the interim Regards, Team PayU Dec 09, 2019 Updated by TanmayRao27 The PayU Id i mentioned was given by the Merchant. Can you please look into the below details and my payment is successfull. Can you please tell me have you initiated the refund. Upi Transaction Id[protected] PayU id - [protected] MerchantName - nestaway.com ProductInfo - S7YZHKIOTF9P5G Please Check into this. The above Upi transaction id is provided by the bank. Please let me know the current status. Dec 10, 2019 Updated by TanmayRao27 Bank is saying that the transaction is successful at their end.Please chexk from the above information.
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