[Resolved]  PayUMoney — Payumoney used fund from people by making settlement process delay for big money transaction.

Address:

Bangalore, Karnataka

Hello Sir, I used to use payumoney as my payment gateway to do all my business transaction. I have seen that all big money which is more than 10k transaction, payumoney make money settlement delay more than 6 days. By making settlement delay payumoney used our business money as their fund. Because of this payment settlement delay process, it make a barrier to my company business flow and we are loosing our client trust as payment process is defer day by day. I need compensation for making my business down by payumoney. I used to contact them by sending email. But I didn't get any response from them as it seems there is no department to provide customer support. here is the mail that I have send. Money Settlement takes more than 4 days PJS Team[protected] To: [protected]@payumoney.com Hi PayUMoney Team, I would like to know why money settlement takes more than 4 days. Settlement started from[protected] still today[protected], I have not received any notification and money in my account. I am expecting at least complete E2E notification to my mobile phone and email address. First 1Paid by: Sajid Paid to: PANGAMBAM RANAJIT MEITEI Payment ID:31005860 Status:Settlement in Progress Suborder ID:[protected]Date Action Status [protected]:56:37 Not Started Not Started [protected]:43:45 Transaction Initiated Initiated [protected]:45:28 Money Released to PayUMoney Money with PayUMoney [protected]:35:00 Payment Release Requested Payment Release Requested [protected]:50:07 Customer Released The Payment Settlement in Progress 2nd oneDate Action Status [protected]:06:50 Not Started Not Started [protected]:11:13 Transaction Initiated Initiated [protected]:11:55 Money Released to PayUMoney Money with PayUMoney [protected]:12:45 Customer Released The Payment Settlement in Progress Amount : Rs 3, 600.00I want this settlement asap. And I am expecting all settlement process should not take more than 2 working days. If you are agree for above I can used your payment for my business.Paid by: [protected]@gmail.com Paid to: PANGAMBAM RANAJIT MEITEI Payment ID:32538442 Status:Settlement in Progress Suborder ID:[protected]ThanksRanajit PangambamCEO & Co-founderPJS Private LtdKoramangala 8th Block, Bangalore-560095Ph: [protected]