[Resolved] PayUMoney — please refund darshan ticket amount | |||
Hi, I had booked tirupati darshan on aug 26 2019 for 7 people. The darshan date was dec23, 2019. I paid rs.2800/- a debit card Payment id swx6TTM1 I have not received darshan booking confirmation from the website. Payment was charged on my debit card. Please confirm if the payment has reached mybalaji.in. I am trying to get in touch with support team at tirupati. But there is no response from them. I would appreciate if you could please refund the amount of rs.2800/- on my account . It seems that a case of fraud.my account details given below. Midhun k [protected] SBI Wadakanchery branch SBIN0010562 Regards, Midhun k Was this information helpful? | |||
Oct 30, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Regards, PayU Team | |||
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How long it will take to get refunded to my bank account?
Is there anything else needed to be done from my side?
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU