[Resolved]  PayUMoney — purchased windows key from keydeal.in but they didn't sent the product.

Dear payumoney

I purchased a windows key from keydeal.in and my transaction i. D is[protected], however even after repeated emails, nobody replied or sent any product key which i purchased.

This is a serious fraud and i believe payumoney will take strict action against them.
Kindly refund my amount and take action as per your rules and polices.

Thanking you

Naveen
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
PayUMoney Customer Care's response
Hi Naveen,

We regret the inconvenience this may have caused you.

We would like to inform you that the transaction ID:[protected] is successful from our end.

For any concern regarding Payment receipt/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information