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[Resolved]  PayUMoney — Refund from merchant

Dear sir

Transaction ID: [protected]
Merchant Website: https://goodlucksales.com
Amount Paid: 11294.00
Order Date:[protected]:26:39
Customer Phone Number: [protected].

please refund money.

thanks

your faithfully

S.K.THAMILVANAN
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May 25, 2021
Complaint marked as Resolved 
The Good luck sales website not working. I can't trace the order and status. Please refund the money. I put the order. I can't trace the order. because website attacks by hackers. please refund
May 25, 2021

Complaint Status

PayUMoney customer support has been notified about the posted complaint.
May 25, 2021
Updated by S.TAMIL VANAN
No refund from PAYUMONEY. no mail came from PAYUMONEY
Verified Support
May 26, 2021
PayUMoney Customer Care's response
PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank
May 28, 2021
Updated by S.TAMIL VANAN
please update your customer care email and contact number
Complaint comments  1 CommentShareTweet

Comments

Diamond Not received
Refund my money

PayUMoney Customer Care's response, Jul 9, 2021
Verified Support
Hey, this is a successful TXN via PayUmoney Payment ID 4070050 at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

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