[Resolved]  PayUMoney — Refund not credited till now in bank.

Sir,
Requesting to please refund my money of transaction done on 07/07/2020 from account no [protected] on payu payment gateway of Rs5959 having transaction ID-[protected] And transaction no. Of 98126444 via net banking. the order on ShopClues app was cancelled, a refund is given by them on 08/06/2020 but I have not got refund credited in my account till now.I am enclosing details in attachment.Please suggest a resolution to my problem.
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Aug 25, 2020
Complaint marked as Resolved 
Refunded the amount after call from costomer care.
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
PayUMoney Customer Care's response
Hi, as checked refund was successfully initiated on[protected] for PayU id [protected] and shall be reflecting in your account by now. Please find the needful Bank ARN no. 98126444 for your reference. Please cocntact your issuing bank for any further assistance.

Regards
Team PayU
Aug 21, 2020
Updated by Andyross
Bank is saying to contact the payment gateway support for refund regarding ARN no. 98126444. Nothing is possible from their end.
Aug 25, 2020
Updated by Andyross
Resolved Successfully..Thanx consumercomplaints.
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