[Resolved] PayUMoney — refund not processed

[Resolved] PayUMoney — refund not processed - fotocircle.com

P pratik_83 from Kolkata, West Bengal

Bought a camera from fotocircle.com However, it turned out they provided wrong details for the camera. So they processed refund. Fotocircle say they have processed it on 13th jan. Below are the transaction details:- Date of transaction - 12-jan-2019 Amount - 28, 768.13 Merchant payu id - [protected] Reference id provided by payu - 5c3c1a789b330 +1 photos Was this information helpful? No (0) Yes (0)
Feb 20, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 20, 2019 PayUMoney Customer Care's response Hi, Your transaction has been processed for the refund. Banks generally take 3 to 5 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim. Regards, Team PayU Jan 21, 2019 Updated by pratik_83 It is already been 5 working days. It was initiated on 14th Jan. So today completes the 5 working days. Still have not received any refund. Getting refund from Amazon takes a couple of days at MAX. Why do you take MORE than 5 days to do it? Jan 22, 2019 Updated by pratik_83 Today is 7th day since the refund was initiated. Any update???
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