[Resolved] PayUMoney — refund of cancelled tickets | |
I have booked to and fro tickets on irctc using my using my visa card.I had cancelled both the ticket on irctc portal.Its showing money has been refunded back to PayU Money but the refunded money has not been credited back to my account. Please look into matter and request you to transfer to same to my bank account. A complaint has also been raised and sent to [protected]@payumoney.com Was this information helpful? | |
Apr 20, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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