PayUMoney — refund of money through payu gateway | |||
I have booked two tickets in irctc and payment is made through payu gateway. Later i have cancelled both tickets. Irctc has refunded the amount but the same was not debited in my bank account. As the payment is made through payu gateway, refund will also be through payu gateway. The amount is 2810 and 4080 kindly process my request as soon as possible. Was this information helpful? | |||
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PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU Sep 19, 2019 Updated by Swarnalatha velugoti I have booked two tickets in irctc and made payment through Payu gateway. Later I cancelled both the tickets. Here are the images which contain booking, cancellation, refund and bank transaction ID details. Kindly go through my issue.       | |||
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Please refund my bank a/c
Pls re-attempt as your txn of Rs.927.0 for your TwoWheeler policy failed.If the a/c is debited and not credited back, please coordinate with your bank.
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU