[Resolved] PayUMoney — refund of order placed. merchant - insasta. invoice no:inv[protected] dt:25.01.2020, wt:2.5kg, inv. value:1062.00

Mohanpee

Address:

Sreepadam, Peramana House, Vaduthala Boat Jetty Road, Near St.Antony' s Church., Ernakulam, Kerala, 682023

Please note that i paid irs.1062.00 to insasta through payu on 25.01.2020. However, insasta did not deliver my orders till today. I cannot contact them through phone or mail both are not working. Now i fell fishy about this company and want to cancell my order. I informed them if i did not receive my order today, then i will cancell my order. Pls. Procerd to refund my amount. Regards/mohanan peramana.

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Mar 17, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

PayUMoney Customer Care's response Hi Customer,

Greetings from PayU!!

We would request you to share us below details so that we can assist you further in this regard.

• PayU, Merchant and Bank reference number.

• Scan copy of bank statement indicating the debit for the required transaction.

• Email id or phone number used for processing the transaction.

• First 6 and last 4 digits of your card.

• UPI / VPA if any used

· Transaction date

Regards
Team PayU

Verified Support

Feb 15, 2020