[Resolved] PayUMoney — refund status | |
I have cancelled my ticket with pnr number [protected] on 10-nov-2017 22:23:56 hrs. My cancellation id is [protected]. Till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney on 11-nov-2017. Still there is no balance of refund on my account. Please let me know when they will refund the money.
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Dec 16, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |
 5 Comments | |
Comments
I have done a payment for DOMINO'S from SWIGGY on 04 TH MARCH-18.
Still I have not received any refund yet. the details are mentioned below
04 Mar 2018
POS 526419XXXXXX1098
PAYU-www.swiggy.
POS DEBIT[protected]
AMOUNT--653.00
Still I have not received any refund yet. the details are mentioned below
04 Mar 2018
POS 526419XXXXXX1098
PAYU-www.swiggy.
POS DEBIT[protected]
AMOUNT--653.00
PayUMoney Customer Care's response, Mar 7, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
Dear sir,
Yesterday I made the ticket but money was deducted from my account but not the ticket. And my money is not even paid. Please check.
And kindly do my sloation.
Thanks & Regards
SauravBhagat
[protected]
Naugachhia
![]()
Yesterday I made the ticket but money was deducted from my account but not the ticket. And my money is not even paid. Please check.
And kindly do my sloation.
Thanks & Regards
SauravBhagat
[protected]
Naugachhia
PayUMoney Customer Care's response, Mar 31, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
Dear sir,
Yesterday I made the ticket but money was deducted from my account but not the ticket. And my money is not even paid. Please check.
And kindly do my sloation.
Thanks & Regards
![]()
Yesterday I made the ticket but money was deducted from my account but not the ticket. And my money is not even paid. Please check.
And kindly do my sloation.
Thanks & Regards
PayUMoney Customer Care's response, Jun 25, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
I all ready provide screenshot of transaction
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I have deposited 5000 thousand through net banking in my zebpay account using deposit button click,
The amount deducted from my account but not received in zebpay.
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team