[Resolved]  PayUMoney — regarding the refund

Address:125120

I've given money to merchant named ramu sriram. His email i'd is [protected]@gmail.com and mid is 6856796. I've given him the money on 15th nov, 2019 7:40 am. It's about 8 days he hasn't received the moeny in his bank account. I'm messaging payu money care from previous 3 days they aren't responding. I ask for the refund of money to merchant and payu. The merchant is saying he hasn't received the money. I'm asking from payu care where does my money goes! I got no response from them. The merchant number is-[protected]. It's a transaction of 2470rs/ and payment i'd for this transaction is[protected]. Now the merchant is saying he hasn't received the amount and payu is also not replying to me. Please help me get my refund. Payu money is not responding to me. My money got stucked.
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Jan 1, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2019
PayUMoney Customer Care's response
Hey Yash,

as informed over the Twitter already, the refund for the said transaction has already been done. Do let us know if you need any further assistance and we'll look into it.

Regards,
team PayU
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