[Resolved] PayUMoney — rent link - fraud

Radheya BC

Address:	Bangalore, Karnataka, 560102
Website:	www.rentlink.in

Dear sir/madam,
I purchased a standard package from rent link by paying rs 2, 999/- (Via payumoney) on july 21st 2018, hoping to find a 2bhk house on rent using their help. But till date i did not get to see a single property and the merchant is not responding to my calls/mails. I need to vacate my current house by this month end and i feel like i have been cheated, please help me get my money back. Following is the transaction details.

Merchant name: rent link
Order amount: 2999.00
Payment id:[protected]
Merchant order id: standard package
Invoice number: inv[protected]
Date/time of payment:[protected]:34:43
Merchant website: https://www.rentlink.in

Thanks

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Sep 13, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Verified Support

Aug 13, 2018

PayUMoney Customer Care's response Hey Radhey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - INV[protected] in order to get the status at their end.

Regards,
Team PayU