[Resolved]  PayUMoney — non refund of deducted amount

Address:Dinesh Mishra , APO,District prosecution office kaimur, Kaimur, Bihar, 821101

Online order failed but the deducted amount not refunded till now.
The details are as here under
Order amount — 1394.00
Payment id —[protected]
Merchant id —[protected]
Order date — 22/01/2019
Order time — 01;13;28 pm
Merchant transaction identifier -.
[protected]
My mobile no is [protected]
I had made complain through mail to payumoney but no reply given by the same
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Apr 14, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
PayUMoney Customer Care's response
Hey,

Please note that this is a successful transaction via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

Payment receipt required, I have received the mail as transaction failed but amount debited from account.Please send the mail to [protected]@gmail.com

PAYMENT ID[protected]

Rs.6823.60/-.The payment done on 22.1.2019.i need the receipt urgently.
Awaiting for your reply
PayUMoney Customer Care's response, Mar 15, 2019
Verified Support
Please note that this is a successful transaction via PayUmoney Payment Id - 227546008 at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

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