[Resolved] PayUMoney — Settlement is withheld | |
Hey. Our firm name is himadri aquatics and we are using their payumoney as our payment gateway. But during the last October they hold our settlement of about 40k amount and it is not refunded till date we already submitted all the necessary information as per their request. After that they said us to wait for 7 months . Last month we enquiries about the settlement they say the same things again and again. Actualy they are not willing to settle our money back. We already send orders to customers. Our email id is [protected]@gmail.com Was this information helpful? | |
Aug 19, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jul 12, 2021 PayUMoney Customer Care's response Hi! We have highlighted your concern to our respective team. Please be assured we'll resolve your query as soon as possible.
Verified Support Jul 13, 2021 PayUMoney Customer Care's response Hi, We regret the inconvenience caused. We have shared your concern with our team, they will check and assist you at the earliest. We'd advise you to write to them at [protected]@payumoney.com Regards, Team PayU Verified Support Jul 16, 2021 PayUMoney Customer Care's response Hi! As checked, your issue has been resolved and your settlement has been completed. Please let us know in case any further assistance is required. Regards, Team PayU | |
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