[Resolved]  PayUMoney — stock market related services

Address:Indore, Madhya Pradesh
Website:monetarysolutions.in

Through your payment gateway i paid rs.20720/- to monetory solutions, indore for providing stock market related services on 2nd jan 2018 from my hdfc bank account.

So far the receiver of the payment did not start providing services even after a lapse of one full week.

Telephones nos. Provided to me are either switched off or not answered.

Please look into the matter at the earliest.
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Mar 17, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team
Complaint comments 

Comments

I have book 4 tickets from irctc... Payment made successful but tickets not done...please resolve my problem

PayUMoney Customer Care's response, Feb 7, 2018
Verified Support
Hi Siddhant,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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