PayUMoney — the merchant did not respond to me after the successful payment

Pakhi Hazarika

from Mumbai, Maharashtra

Address:

Dibrugarh,, Hatiali, Dibrugarh, Assam, 786184

I orderd a mobile phone on 30th july from quiker and paid the money through payumoney. The marchent name:Pradeep Chodhary. I paid total 10500rs. The product delivery that was 6 august but its been 20 days the product or money anything is not received by me and the marchent didn't respond to me. Please contact the marchent and help me to get that money please sir

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PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2019

PayUMoney Customer Care's response Hi,

Please note that this is a successful TXN via Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU

Aug 23, 2019

Updated by Pakhi Hazarika The marchent not respondin to me. You have all details of him so you can contact him so please contact him and talk about my money plz I want my money