PayUMoney — The shoppers

Mudasir Ahmad Tantray

Address:

India

I have made a wrong transaction of Rs 30000 on[protected] under Reference Number:[protected] through payumoney. [protected]@axisbank .Now i want to cancel that transaction and want my money back. Worst payment gateway as you are supporting fraudsters in India. You are the part of The shoppersscam. I paid through your gateway. I want my money back otherwise i will file a case against you in cybercrime as i have already file a case in cybercrime against Theshoppers.

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PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.In case you do not receive support from the merchant, you may raise a chargeback with your issuing bank.

Regards,
Team PayU

Feb 20, 2021

Updated by Mudasir Ahmad Tantray How can your forward the payment gateway of theshoppersscam. You also are big scammer. I don't want to know anymore. I only need refund with in 24 hours. Otherwise i will highlight this issue in comming days

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Comments

Mudasir Ahmad Tantray

Why payumoney is giving payment gateway to scammers. You have given the wrong payment gateway to the shoppers. You are also scammers and you are involved in this big scam.

PayUMoney Customer Care's response, Feb 19, 2021

Verified Support

Hi! Please note, PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback with your issuing bank.