[Resolved] PayUMoney — they are not doing the settlement of our payment from 6th feb till now.

Priyank Tayal

from Gurgaon, Haryana

Address:

Nehru Place, New Delhi, Delhi, 110019

We have received more that 2 lakhs in our payu money merchant account form our clients from 6th feb till now.
We have share all the profs of devilry with them. And our clients has also reply them via mail that they are satisfied with our services.
Then also they are not doing the settlement of our payment.
Take a strict action against them and i need my harden money back.

They are giving excuses on this
My merchant id is 6434850

My contact details - [protected]/[protected]

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Apr 9, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

PayUMoney Customer Care's response Hi,

we looked into it and would like to inform you that our team has already replied to your concern via Ticket ID 04389611. We'd request you to revert on the same in case of any further clarification.

Regards,
Team PayU

Mar 07, 2019

Updated by Priyank Tayal Hi,

Your team replied that the services are suspended because Payumoney is feeling that our business poses an unacceptable credit or fraud risk to you, not any other specific reason mentioned in the mail.

You team is making excuses to settle the payment.

our clients have confirmed your over the mail that they are getting the services from us, then you are not suppose to hold our payment.

And this is not end that you are saying to revert on your mail for any further clarification because there you people reply according to your mood.

I have each any very proof that we are providing the services to our clients, so I need my money settled in the account.

Verified Support

Mar 08, 2019

PayUMoney Customer Care's response Hi,

Our team has already replied to your concern via Email. We'd request you to revert on the same in case of any further assistance.

Regards,
Team PayU