Dear Sir As i have registered legal complaints against PayUmoney Payment Gateway my complaints Docket Number is 4209357
i was trying use this payment gateway for my business so i did sign up/ and submit all the documents like My pan card Details company's account etc.. but they didnt even verified my company account and before accepted any payment from the customers i want to be sure that they are genuine or fake so did TEST Transaction from my own bank account as soon as possible they receive the money they just put on hold my transaction, as i am sole Proprietor of my firm i have submit all the documents with cancel check with the stamp of my firm but they didn't verified my account so did initiate refund for that TEST Transaction today is almost 4th days they didn't even reply on ticket and not even refund that transaction yet i literally begging to them for my refund but they are not even reply and on one ticket they respond that you have to do one more transaction for refund i believe and did the transaction again but they didn't refund that transaction i request you to please look in to this matter if i accept the transaction from the customers then i will be in big trouble as they are doing with my own TEST Transaction,
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