[Resolved] PayUMoney — tickettransaction | |||||
Hi, Booked ticket on irctc using payu money, amount debited inr 267 but irctc website showing payment pending from bank end. I inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Booking transaction id [protected] Status Pending from bank end Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message recived from my bank as below: rs 267 debited from a/c on 1.12.2018 Was this information helpful? | |||||
Jan 4, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
 2 Comments | |||||
Comments
Payment History
Status:Dropped
Suborder ID:[protected]
Paid by: ankity
Paid to: myprotein.co.in
Payment ID:[protected]
Failure Reason:Bank was unable to authenticate.
Status:Dropped
Suborder ID:[protected]
Paid by: ankity
Paid to: myprotein.co.in
Payment ID:[protected]
Failure Reason:Bank was unable to authenticate.
PayUMoney Customer Care's response, Dec 3, 2018
Verified Support
Hi,
Your transaction id 218684696 has been refunded via ARN 201833094911984from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.
Team PayU
Your transaction id 218684696 has been refunded via ARN 201833094911984from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.
Team PayU
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I applied Fitness Certificate for my vehicle No AP26TD6165 in https://aprtacitizen.epragathi.org/ on[protected].At that time payment not updated and showing pending payment.My Transaction No is REG_CITIZEN[protected].So kindly clear problem as soon as possible.
Thank you
CHESETTY SEETHARAMAIAH
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU