[Resolved] PayUMoney — transaction failed but debited from account

sahilk415

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400708

Client name :payumoney
Request to refund the amount asap.

Transiction date:-27 nov 18, 01:34 pm

Merchant name-national institute of technology kurukshetra

Merchant order id-nitk182556

Payment id[protected]

Paid500.00

Failed

My name - sahil koul
Email - [protected]@gmail.com
[protected]

I need my money back please help

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Jan 7, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

PayUMoney Customer Care's response Hi,

your transaction id[protected] for 500.00 INR is failed. Banks generally take 3 to 5 working days (Excluding
Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.

Team PayU

Dec 17, 2018

Updated by sahilk415 i still didnt get my money back what should i do its been above 20 days now