[Resolved]  PayUMoney — transaction failed but money debited from my phone pay wallet.

I fill magadh university form so for complete the procedure i made transaction through my phone pay wallet aftr few min transaction failed apper bt the money is debited from my account but the payment doesnot made. Hence today is the last date to complete form. I complete the form by next transaction. So i want my money refunded which is taken through first transaction
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Jul 30, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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