[Resolved] PayUMoney — transaction failed but no refund | |
Today i made a transaction from my paytm wallet to facebook through payumoney gateway and my money got deducted from my wallet and the payumoney showed that transaction had failed! When i try to reach them through their web assistance they were asking about transaction id when i input the transaction id which i only had with paytm wallet they were saying it is invalid. Also there is no any other way to reach them. Kindly please help. Was this information helpful? | |
Feb 22, 2020 Complaint marked as Resolved They made a refund to my paytm wallet . PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 24, 2020 PayUMoney Customer Care's response Hi Anaz, We regret the inconvenience caused. Please share your Payment ID OR transaction details so that we can check and assist you. Regards, Khriela | |
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Could you please help me out as I've purchased a McAfee Antivirus Subscription. Payment has been deducted from my account successfully though I've not received any product or email confirmation.
My User id is :[protected]@live.com
We regret the inconvenience caused.
As checked, this is a successful Transaction id 11xA663110 at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end
Regards,
Team PayU