[Resolved]  PayUMoney — transactions of other users are being sent to my mobile number

Address:Hyderabad, Telangana, 500086

From the past one month i am receiving payumoney transactions performed by other persons on my mobile number. I checked with customer care executives multiple times but their response is not relevant. Today as well i received 5 different payumoney transactions to my mobile number with below details:

“your payment (Id[protected] of rs 9900.0 for rajesh kumar is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj “

Please respond asap and sort out the issue.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
PayUMoney Customer Care's response
Hi,

We'd request you please write to us at [protected]@payumoney.com and our team shall surely get this checked at our end.

Regards,
Team PayU
Complaint comments 

Comments

The email ID you provided is not a valid one and instead I went through help process by raising a ticket. Till now there is no proper response and this is the worst service I never faced from any others.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information