[Resolved] PayUMoney — trendy up and down kurti ordered

Sandeep19992

from Pune, Maharashtra

Address:

Gujrat, Thane, Maharashtra, 421302

Dear sir,
I have ordered a kurti from mongoosekart.com today at 11.05 am but while i m trying to track my order through that website they showing their is no order placed. I have got the confirmation mail regarding payment done from your mail but i haven't received mail regarding that product from the merchant. And i m trying to call you but no one receiving any of the numbers

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Aug 12, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

PayUMoney Customer Care's response Hi,

Please note that this is a successful transaction via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU