[Resolved] PayUMoney — we paid through a fake tt devasthanam website balaji.in

phanikishan

Address:

Bangalore, Karnataka

I have paid rs 2260- to the merchant balaj.in assuming that it is a booking site for tirumala dharshan. I thought that the website belongs to ttd but it is not and believed to be fake.

My query is, how come such a reputed pg company like pay u money accepted being the pg for this website!!! Kindly verify the kyc details.

The way the site is designed and organised itself will tell about the quality of the site and payu money surprisingly become the pg for them!

Our payu money merchant id TTD119589 payment id:[protected]

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Jul 21, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

PayUMoney Customer Care's response Hey,

we are unable to trace any transaction with the provided details. Please share the below details at
[protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU